At Tashan Win, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how the Tashan Win app collects, uses, stores, and protects your data when you use our services, including downloading the app, registering with a Tashan Win invite code, playing games, or contacting our support team. We operate in compliance with applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act). By using the Tashan Win app, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide a seamless and personalized gaming experience:
a. Personal Information
- Registration Details: Your mobile number, email address (if provided), and password when you sign up or use a Tashan Win invite code.
- KYC Verification: Government-issued ID details (e.g., PAN or Aadhaar number) for identity verification during withdrawals, as required by law.
- Payment Information: Bank account details, UPI IDs, or wallet information for deposits and withdrawals.
b. Non-Personal Information
- Device Information: Device type, operating system (e.g., Android), IP address, and browser details to optimize app performance.
- Usage Data: Game preferences, betting history, time spent on the Tashan Win app, and interactions with features like colour prediction or lotteries.
- Analytics Data: Anonymized data on app usage to improve services, collected via tools like Google Analytics.
c. Voluntary Information
- Support Queries: Information you share via live chat, Telegram, email
- Feedback: Suggestions or reviews you provide to enhance the Tashan Win app.
2. How We Use Your Information
We use your data to deliver a secure, enjoyable, and personalized experience on the Tashan Win app. Specifically, we use it to:
- Provide Services: Process registrations, verify accounts, and enable gameplay (e.g., colour prediction, Teen Patti).
- Process Transactions: Facilitate deposits, withdrawals, and bonuses, including the ₹500 welcome bonus or referral rewards via the Tashan Win invite code.
- Improve User Experience: Customize game recommendations and app features based on your preferences.
- Ensure Security: Detect and prevent fraud, unauthorized access, or violations of our Terms of Service.
- Communicate: Send OTPs, transactional alerts, promotional offers, or responses to your queries via Telegram, email, or SMS.
- Comply with Laws: Meet legal obligations, such as KYC for financial transactions, under Indian regulations.
- Analyze Performance: Use anonymized data to enhance app functionality and introduce new games.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data only in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment gateways, analytics tools) who assist with app operations, bound by strict confidentiality agreements.
- Legal Compliance: With government authorities or law enforcement if required by law, such as under the DPDP Act, 2023, or to prevent illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of Tashan Win assets, your data may be transferred with prior notice.
- With Your Consent: For specific purposes, such as sharing referral data when you use a Tashan Win invite code.
4. Data Security
We prioritize your data’s safety and use industry-standard measures, including:
- Encryption: Secure Socket Layer (SSL) encryption for all transactions and data transfers.
- OTP Authentication: Mobile number verification for logins and withdrawals.
- Access Controls: Restricted access to your data, limited to authorized personnel only.
- Regular Audits: Periodic security checks to identify and fix vulnerabilities.
Despite our efforts, no system is 100% secure. If you suspect a data breach, contact us immediately at t.me/TASHANWIN007
5. Your Rights
Under the DPDP Act, 2023, you have the following rights regarding your personal data:
- Access: Request details of the data we hold about you.
- Correction: Ask us to update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal retention requirements (e.g., KYC records).
- Objection: Opt out of promotional communications or certain data processing activities.
- Portability: Request a copy of your data in a structured format.
To exercise these rights, contact our Data Protection Officer via email (listed on the Tashan Win website) or Telegram (t.me/TASHANWIN007).
6. Cookies and Tracking
The Tashan Win app and website use cookies and similar technologies to:
- Enhance user experience (e.g., remembering login preferences).
- Track app performance and usage patterns.
- Deliver targeted promotions, such as bonus offers.
You can manage cookie preferences through your browser settings, but disabling cookies may affect app functionality.
7. Third-Party Links
The Tashan Win app may include links to third-party websites (e.g., payment gateways or promotional partners). We are not responsible for their privacy practices. Review their policies before sharing data.
8. Children’s Privacy
The Tashan Win app is intended for users aged 18 and above. We do not knowingly collect data from minors. If you believe a minor’s data has been collected, contact us to have it removed.
9. Data Retention
We retain your personal data only as long as necessary for:
- Providing services (e.g., maintaining your account).
- Meeting legal obligations (e.g., KYC records for 5 years under Indian laws).
- Resolving disputes or enforcing agreements.
Once no longer needed, your data is securely deleted or anonymized.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be posted on the Tashan Win website and app, with the effective date noted below. Significant changes will be notified via in-app alerts or email.
11. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or your data, reach out to our Data Protection Officer:
- Telegram: t.me/TASHANWIN007
- Email: Check the Tashan Win app or website for our official email.
- In-App Support: Use the “Live Chat” feature in the Tashan Win app for instant help.
We’re here to ensure your experience with Tashan Win is safe, transparent, and rewarding. Join millions of Indian players, use your Tashan Win invite code, and enjoy gaming with confidence!
Effective Date: May 15, 2025